the AA man or woman within the AA terminal to get incredibly snide, when in actual fact I had finished every thing in my Command to acquire on the airplane in a timely vogue.
I had been on keep for approximately 40 minutes, with normal ‘updates’ from the supervisor named Tony…who was making contact with some unknown Section to check on the second, missing voucher….when…Sure,, I was Lower off! I referred to as back…only to become explained to the wait around might be eighteen-twenty five minutes. I’m nevertheless waiting around on this get in touch with back. This journey may be the excursion of a life span for my husband, a wounded veteran and cancer survivor.
The baggage service (which was not American Airways) identified as me at 2am to allow me to know they might be bringing my bag out to my house!!!
getting in contact with an actual human being at AA buyer service is next to extremely hard. The Site record a cell phone number, that's for cargo and that only references a Website that is no help whatsoever.
I'm emailing this comment to you making sure that AA could greater manage to motivate personnel to be additional courteous when items go Improper.Consumer service might make this type of difference for all those utilizing your service.
went on the Dominican Republic on getaway with my wife and son on july31 til aug seventh 2015 had a good time until eventually time for you to go house, the flight leaving to the aug7th had a delay for eight hrs for departing to Miami then suppose to attach and check out dulles airport.
Ps I also mailed a criticism to AA through their wed internet site and made an effort to resolve this concern And that i under no circumstances acquired a reaction. Just A further fictitious video game presented you by American
A large per cent from the traveling public have conservative sights, like over 50%. The therapy of Glenn Beck about the weekend has been transmitted to nearly 5 million people previously and continues to be spreading.
Up to now you might have designed us drop 24 hours of our family vacation We work flat out for day off function and of your respective times have brought about us achieving our vacation spot One particular Whole Day Later on. Not a glad customer and can spread the phrase.
Your insufficient reaction triggered me to cancel my journey which I advised Absolutely everyone to at American.. Be sure to convey to me what I do next..
So around 12 noon on June 25, 2016, I attempted to check in for flight #3325 with American Airlines Boarding from VA at 2:33pm. Once i first approached the counter the Supervisor ( stated on his tag) D. Halem (SP) said that I'd to start with have to examine in on the pc. I defined that I was navy. Then he stated that I would need to put my on bags within the rollers (behind the counter). He continued to check me in, on the other hand, later following issuing me a ticket he said all over again which i would need to arrive guiding the counter and position my luggage around the roller, simply because his back again was negative.
I are about the cellular phone for 3 hrs seeking to resolve a difficulty where by my bag was break up open up and my belongings missing.
was in Haiti August 17th,went into the airport 11-30am and the flight was to depart to the US at 1pm and was instructed I'd MISSED MY FLIGHT.But wasn't supplied any essentive to stay for the next day,and was pressured to obtain Yet another tickert for August 23rd at my expence.I Just about lost my occupation as a consequence of tht,they bought my seat and set me at an expected expencies of which I Need Being COMPANCERTATED FOR The cash Shed,WAGES LOST.
my flight 5151 from savannah to charlotte 405pm was delayed for four one/two several hours with a flat tire no tire at the savannah airport to repair it so we needed to watch for the next struggle from charlotte to deliver the tire to us after which we had to attend all over again for an additional flight to carry the Instrument to repair the tire . we had been told to make our on reservation For brand new tickets and nonetheless once we identified as in there was no information and facts of the delay my aggravation amount is overcome, laura a AA employee attempted to help and acquired incredibly irritation since she experienced a hard time location me and my spouse and children collectively I was advised to possess a seat and she or he would try out later on immediately after helping published here other client at that time I felt like I didn't make a difference just after feeling that I was not significant I ask for two meal ticket so we could consume because if flight was not delayed I would have be property for dinner at 7pm in Cleveland ohio I have not taken this airline right before be sure to make it proper and replace two spherical excursion ticket